Privacy Policy

Last updated: June 2025

1. Introduction

Freedom Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website freedomgroupco.com or use our real estate services.

By accessing our website or using our services, you consent to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, postal address, and other contact details you provide when filling out forms or contacting us.
  • Property Information: Details about properties you are interested in buying, selling, or investing in, including property addresses and financial information.
  • Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, and time spent on pages.
  • Communication Data: Records of correspondence when you contact us via email, phone, or through our website forms.

3. How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our real estate services
  • To respond to your inquiries and provide customer support
  • To send you relevant property listings and market updates (with your consent)
  • To process property valuations and investment assessments
  • To improve our website and services based on user behavior
  • To comply with legal obligations and protect our rights
  • To communicate with you about our services, promotions, and events

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who assist us in operating our website and conducting our business.
  • Real Estate Partners: With trusted real estate agents, mortgage brokers, and property developers as needed to fulfill your requests.
  • Legal Requirements: When required by law, court order, or governmental regulation.
  • Business Transfers: In connection with a merger, sale, or transfer of company assets.
  • With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our website.

We use the following types of cookies:

  • Essential Cookies: Required for the website to function properly.
  • Analytics Cookies: Help us understand how visitors interact with our website.
  • Preference Cookies: Remember your settings and preferences.
  • Marketing Cookies: Track your browsing habits to deliver relevant advertisements.

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website.

7. Your Rights

Under the Australian Privacy Act 1988 and applicable data protection laws, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal information
  • Withdraw consent for marketing communications
  • Lodge a complaint with the Office of the Australian Information Commissioner (OAIC)

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites, including property portals, financial services, and partner sites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Freedom Group

admin@freedomgroupco.com

(+61) 402 393 216

Gold Coast, Brisbane, Sydney, Melbourne, Perth – Australia